What does requesting clarification mean?
Isabella Floyd When you ask someone for clarification, you are asking them to say something in a different way or provide more information so that you understand them better. This is different from asking a person to repeat something. The person might not have explained themselves clearly, for example.
How to ask for clarifications?
When you don’t understand what someone has said, you can ask for clarification using the following expressions:
- What do you mean by…?
- Do you mean…?
- Could you say that again, please?
- Could you repeat please?
- Could you clarify that, please?
- Would you elaborate on that , please?
- Could you be more explicit?
Why is it important to ask for clarification?
Clarifying questions helps us as leaders to truly listen to others. The goal of asking a clarifying question is to get additional information so that we fully understand the sender’s intended message – what they meant to say, which is not always just what they actually said.
How to deal with ” I’m just looking “?
Assume the prospect may want to look. Encourage, thank and help the prospect look. Then embrace the looking and help the prospect look more efficiently. Happy Selling!
How to help a prospect who is just looking?
Three ways to help the prospect who is just looking: Instead of… Sales Person: “Hello, Mrs Prospect, may I help you with something?” Prospect: “No, thank you. I’m just looking.” Try… Sales Person: “Hello, Mrs Prospect and welcome to ABC Jewelers. Is there something I can show you or would you like to just look around?”
Is the phrase ” I’m just looking ” an objection?
However, the term, just looking, is not an objection . In fact, it is a logical, valid and honest response that actually spells good news for the sales person. Consider this thought: When was the last time you walked onto a car lot just to look when you had absolutely no intention of ever buying a car?
How to say I’m just looking at jewelry?
Prospect: “Ah, yeah, I’d like to just look around for a while.” Sales Person: “Great! And thank you for choosing ABC Jewelers to do some looking. We encourage people to look as we have the finest collection of jewelry in the area to look at.
